AI Translator user guides
Eight step-by-step guides for AI Translator, from installing on macOS to buying a key and fixing problems. Each one uses the exact button and menu names you see in the app, and most include screenshots of the real interface.
These guides are written for macOS.
AI Translator is in beta for macOS 14.2 or later (Apple Silicon). The Windows 10/11 version is not released yet, so there are no Windows-specific guides. No installer yet? See how to get the beta.
From installer to your first subtitles
Quick start
Seven one-time setup steps, then translate your first meeting, with screenshots of the app’s setup screens.
Read the guideInstall on macOS
Requirements, drag to Applications, click Open Anyway on first launch, verify the SHA-256 and uninstall.
Read the guideAudio permission
Answer the System Audio Recording prompt, turn it back on in System Settings and choose the audio source.
Read the guideGet the most from the bar, glossary and transcript
Subtitle bar and shortcuts
Move, lock, hide and scroll the bar, change font size and colors, the shortcut table and the menu bar menu.
Read the guideUse the glossary
Add names and terms, import and export CSV, and see why the glossary is a hint to the translator, not a guarantee.
Read the guideHistory and exporting transcripts
Turn on saved history, review past sessions, copy the transcript and export TXT, SRT or Markdown.
Read the guidePlans, keys and when something goes wrong
Buy a plan, activate your key and switch computers
Buy Monthly or Yearly with VietQR inside the app, enter your key, switch computers, renew and recover a lost key.
Read the guideTroubleshooting
No subtitles, quota used up, a locked key, a failed model download: the cause and the fix for each.
Read the guideFind a guide by situation
- macOS blocks the app on first launch
- See installing on macOS, the First launch section
- You press Start and nothing appears
- See audio permission, then troubleshooting
- The subtitle bar vanished or will not respond
- See the subtitle bar and shortcuts, the Show and hide and Lock sections
- You want to save or export a transcript
- See history and export
- You need names and terms translated consistently
- See the glossary
- You changed computers or lost a key
- See buy and activate a key
Need help?
Did not find your answer in the guides? Read the frequently asked questions or write to us on the contact page. You can write to support@aitranslator.io.vn.